by Shane Ivers | Jun 21, 2019
Consultative Sales Excellence to Help Build Collaborative Relationships Building Deeper, Broader and Smarter Relationships CHALLENGE Prudential were seeking to give their face-to-face and telephony Account Managers the opportunity to enhance their capability and...
by Shane Ivers | Jun 14, 2018
Optimising Consultative Sales across Intermediated Distribution For Deeper, Broader Retirement Conversations CHALLENGE Just were looking to give their Intermediated Distribution teams the confidence and capability to have broader and deeper retirement conversations to...
by Shane Ivers | Mar 1, 2018
A Bigrock Development Partnership Driving Growth through Deeper Customer Relationships CHALLENGE Hanover Search Group (HSG) were looking to accelerate the transformation of HSG into a highly-specialised search firm, recognised for its deep expertise and connections...
by Lily Sanders | Jan 28, 2016
Delivering Service Excellence Building Strong Customer Relationships Training Journal Award Finalists in 2 categories: Best Commercial Programme & Best Training Partnership CHALLENGE Skipton Building Society were looking to; Develop consultative sale...
by Lily Sanders | Jan 28, 2016
Premium Customer Service & Sales in the Contact Centre % Reduction in Abandoned Calls % Increase in Sales CHALLENGE Mercedes-Benz Insurance were looking to improve sales and renewals of their premium insurance products, whilst ensuring their customers received...
