by Shane Ivers | Jul 9, 2019 | Behavioural Economics, Consultative Sales, Customer Service, Financial Services, White Paper
Contents Introduction 1) Understanding Perspectives 2) Emotions & Framing 3) Cognitive Limits 4) Corporate Change 5) Customer Conversations Introduction If you feel you’d like a greater understanding of clients and customers, then you’ve come to the...
by Shane Ivers | Sep 11, 2018 | Consultative Sales, Delivering Change, Expert Insights, Leadership & Executive Coaching
In this series of posts, our expert Consultants provide an insight into some of their other areas of specialism. Many of our Consultants have wider areas of expertise that we believe may be of interest to our clients. This series looks at some of the services and...
